We struggle to keep email under control. And that is key to understanding adoption challenges for the new wave of Collaboration/Unified Communications products and services.
In my last post, Why your inbox is killing you, I mentioned that there was an important learning hidden away for people developing new collaboration services. This post explains what it is… More…
Many of us are killing our productivity and effectiveness by the way we manage our Inbox. This post explains why – and gives a simple way forward.
(Oh, and for telecoms industry watchers – there is an important learning here for new Collaboration/Unified Comms products).
Most of us spend a lot of our work day managing an avalanche of emails. The Inbox is practically our ‘home page’ – our default work screen, and it can suck hours of time. I recently made a simple change based on a simple observation, and I have gained hours of productivity each week as a result. More…
In my previous post, I explained how Nestlé built a new product category by moving from a supply-oriented business model to a customer-orientated one. Here how telecoms firms might start asking the right questions to follow their lead.
Recently I have been helping a large global telco reinvent their video communications strategy. As we reviewed some strategic options, their SVP noted that the ‘only way we will get the CEO and CMO interested is if our video strategy drives demand for our core connectivity services.” He was spot-on, of course. But as we discussed we realised that More…
Nespresso is a great story in business model innovation – but have you wondered where the telecoms equivalent of Nespresso might be? Here is one possible answer to that question.
The story of how Nestle launched Nespresso in the context of a utilitarian, and stagnant/declining commodity coffee market, and created and dominated a new product category, is a business-school favourite. Once, it had to be specially incubated and protected from internal sceptics who doubted the firms to commercialise such a premium offering direct to consumers, and who felt it would make only marginal difference to coffee shipments. Now it’s a $3 billion business growing at 20% per year. What lessons can we take away for the technology and telecoms market? More…
There are three main components of leadership. Where are you strong? Which weakness is limiting your impact?
The more I reflect on leadership, the more I see it as a combination of three things – that all helpfully begin with the letter C!
If one of these three elements is too weak compared with the others, More…
Last week we reflected on the fact that your ability to lead sets a ceiling on your personal effectiveness and on that of your organisation. Let me share three steps to measure how well your leadership skills are doing.
Leadership is the art of impact … but perhaps we should actually say it is the art of influence. The reason? Leadership is about More…
Last week’s rumours that Google has signed reseller deals with Sprint and T-Mobile to become a Mobile Virtual Network Operator (MVNO) confirms something I’ve thought for a while. Telecoms service will be increasingly sold by the Internet giants. Here are three reasons why.
We know that Google has entered telecoms before with fibre service in selected US markets. That seems mainly intended as a provocation to get US telcos to step up and improve access networks more extensively: a small bit of disruption to get incumbents off the couch and investing. There are indications that Google views the MVNO project in a similar way: an experiment to get carriers to step up and improve their service.
However, retailing a service from the existing providers (Google MVNO) is very different from threatening to enter the infrastructure market (Google Fibre). Google Fibre is a provocation; Google MVNO More…
I just came across this nice summary of global market revenues associated with mobile technology, courtesy of BCG. $3.3 trillion in 2014.
Source:
“The Mobile Revolution”, Boston Consulting Group, 2014
What struck me (by virtual of the two-dimensional layout rather than a typical one-dimensional value-chain diagram) was that the $530 billion mobile content and apps market – generally seen as freeloading “over the top” services by mobile operators, depends on More…
Think about some of your major goals that you are aiming to achieve over the next few quarters or years. If you can’t think of any, then stop right now and do some life and career planning! They may be work- or career- related, but may also be in your community, voluntary organisation, church or other context. Do any of those require the involvement or cooperation of other people?
The fact is that almost all major goals require the participation of others. So leadership ability will greatly impact your ability to achieve your goals. In other words, leadership skills are foundational for achieving so many things!
So… we are aiming for increased impact, and leadership is the More…
Have you ever found your ability to effect change hampered by something you overlooked? You were working hard to lead your organisation to change in some way, but got tripped up by something unexpected. We need a framework to avoid missing an essential leadership ingredient.
We’ve probably all been there We’ve a compelling vision, built a great plan – but are not getting people on board. Or we’ve launched a changed initiative and it is getting bogged down and stalling. The reason is probably that we’ve forgotten to cover one or more of the bases. Successful leadership requires spinning a number of plates – from personal integrity to More…